TERMS AND CONDITIONS FOR THE ONLINE SALE OF
GOODS AND SERVICES
OF LE DIPLOMATE INC.
1. THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION
REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS,
LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ
IT CAREFULLY.
THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN
INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR
CLASS ACTIONS.
BY PLACING AN ORDER FOR PRODUCTS OR SERVICES FROM THIS
WEBSITE, YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS.
YOU MAY NOT ORDER OR OBTAIN PRODUCTS OR SERVICES
FROM THIS WEBSITE IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE
NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO
FORM A BINDING CONTRACT WITH LE DIPLOMATE INC., OR (C) ARE
PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS
WEBSITE'S CONTENTS, GOODS OR SERVICES BY APPLICABLE LAW.
These terms and conditions apply to the purchase and sale of
products and services through http://www.lediplomateofficial.com/shop. These
Terms are subject to change by LE DIPLOMATE INC. without prior written notice at any time, in our sole discretion. The latest
version of these Terms will be posted on this Site, and you should review these Terms before
purchasing any product or services that are available through this Site. Your continued use of this
Site after a posted change in these Terms will constitute your acceptance of and agreement to
such changes.
These Terms are an integral part of the Website Terms of Use that apply generally
to the use of our Site. You should also carefully review our Privacy Policy before placing an
order for products or services through this Site (see Section 9 ).
2. Order Acceptance and Cancellation. You agree that your order is an offer to buy,
under these Terms, all products and services listed in your order. All orders must be accepted by
us or we will not be obligated to sell the products or services to you. We may choose not to
accept any orders in our sole discretion. After having received your order, we will send you a
confirmation email with your order number and details of the items you have ordered.
Acceptance of your order and the formation of the contract of sale between LE DIPLOMATE
INC. and you will not take place unless and until you have received your order confirmation
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email. You have the option to cancel your order at any time before we have sent your order
confirmation email by calling our Customer Service Department at +1 646-775-5114.
3. Prices and Payment Terms.
(a) All prices posted on this Site are subject to change without notice. The
price charged for a product or service will be the price in effect at the time the order is
placed and will be set out in your order confirmation email. Price increases will only
apply to orders placed after such changes. Posted prices do not include taxes or charges
for shipping and handling. All such taxes and charges will be added to your merchandise
total and will be itemized in your shopping cart and in your order confirmation email. We
are not responsible for pricing, typographical, or other errors in any offer by us and we
reserve the right to cancel any orders arising from such errors.
(b) Prices are quoted in US Dollars local currency. Shipping rates are applied
per order. The exact shipping rates depend on the country where your order is being
delivered to. For details on shipping rates per country see the help section of the website.
(c) Free Shipping for orders within the United States. For orders outside the
United States, extra shipping rates will be applied per order.
(d) Terms of payment are within our sole discretion and payment must be
received by us before our acceptance of an order. We accept Credit and/or Debit Cards
for all purchases. You represent and warrant that (i) the credit card information you
supply to us is true, correct, and complete, (ii) you are duly authorized to use such credit
card for the purchase, (iii) charges incurred by you will be honored by your credit card
company, and (iv) you will pay charges incurred by you at the posted prices, including all
applicable taxes, if any.
4. Shipments; Delivery; Title and Risk of Loss.
(a) Our estimated delivery time and shipping fees vary by country. For made
to orders within the U.S. our made-to-order estimated delivery time is 3 to 5 weeks.
(b) For bespoke orders within the U.S. our estimated delivery time is 4 to 7
weeks. For details on bespoke process and estimated shipments and delivery see the
bespoke section of the website.
(c) All delivery times quoted by us are approximate. The date of delivery
specified in the order acceptance is an estimate only.
(d) We will arrange for shipment of the products to you. Please check the
individual product page for specific delivery options. You will pay all shipping and
handling charges specified during the ordering process.
(e) Title and risk of loss pass to you upon our transfer of the products to the
carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. We are
not liable for any delays in shipments.
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5. No Returns and No Refunds.
(a) WE OFFER NO REFUNDS ON ANY PRODUCTS DESIGNATED ON
THIS SITE AS NON-RETURNABLE.
(b) Due to the nature of our business all sales are final. All products listed are
made-to-order. Where incorrect measurements were provided we cannot give refunds. In
all cases we will try to work with you to try and achieve a satisfactory solution to the
problem.
6. LIMITED WARRANTY.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS
AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO
STATE.
WE WARRANT THAT DURING THE WARRANTY PERIOD, THE
PRODUCTS PURCHASED FROM THE SITE WILL BE FREE FROM DEFECTS IN
MATERIALS AND WORKMANSHIP.
WE ALSO WARRANT THAT DURING THE WARRANTY PERIOD THE
SERVICES PURCHASED FROM THE SITE WILL BE PERFORMED IN A
WORKMANSHIP MANNER AND IN ACCORDANCE WITH GENERALLY
RECOGNIZED INDUSTRY STANDARDS FOR SIMILAR SERVICES.
WE LIMIT THE DURATION AND REMEDIES OF ALL IMPLIED
WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE
DURATION OF THIS LIMITED WARRANTY.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO
YOU.
OUR RESPONSIBILITY FOR DEFECTIVE PRODUCTS IS LIMITED TO
REPAIR, REPLACEMENT OR REFUND AS SET FORTH IN THIS WARRANTY
STATEMENT. OUR RESPONSIBILITY FOR DEFECTIVE SERVICES IS LIMITED
TO REPAIR, RE-PERFORMANCE OR REFUND AS SET FORTH IN THIS
WARRANTY STATEMENT. NEITHER ANY PERFORMANCE OR OTHER
CONDUCT, NOR ANY ORAL OR WRITTEN INFORMATION, STATEMENT OR
ADVICE PROVIDED BY US OR ANY OF OUR SUPPLIERS, AGENTS OR
EMPLOYEES WILL CREATE A WARRANTY, OR IN ANY WAY INCREASE THE
SCOPE OR DURATION OF THIS LIMITED WARRANTY.
(a) Who May Use This Warranty?
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This limited warranty extends only to the original purchaser of products
and services from the Site. It does not extend to any subsequent or other owner or
transferee of the product or any transferee or other beneficiary of the service.
(b) What Does This Warranty Cover?
This limited warranty covers during the Warranty Period (as defined
below) defects in materials and workmanship in products and services purchased from
the Site.
(c) What Does This Warranty Not Cover?
This limited warranty does not cover any damages due to:
(i) transportation;
(ii) storage;
(iii) improper use;
(iv) failure to follow the product instructions or to perform any
preventive maintenance;
(v) modifications;
(vi) combination or use with any products, materials, processes,
systems or other matter not provided or authorized in writing by us;
(vii) unauthorized repair;
(viii) normal wear and tear; or
(ix) external causes such as accidents, abuse, or other actions or events
beyond our reasonable control.
(d) What is the Period of Coverage?
This limited warranty starts on the date of your purchase and lasts for 30
days the "Warranty Period". The Warranty Period is not extended if we repair or
replace a warranted product or re-perform a warranted service. We may change the
availability of this limited warranty at our discretion, but any changes will not be
retroactive.
(e) What Are Your Remedies Under This Warranty?
With respect to any defective products during the Warranty Period, we
will, in our sole discretion repair or replace such products (or the defective part) free of
charge. We will also pay for shipping and handling fees to return the repaired or
replacement product to you.
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With respect to any defective services during the Warranty Period, we
will, in our sole discretion repair or re-perform the defective services free of charge.
(f) How Do You Obtain Warranty Service?
To obtain warranty service, you must call +1-646-775-5114 or email our Customer
Service Department at info@lediplomateofficial.com during the Warranty Period to
obtain a Return Merchandise Authorization ("RMA") number before shipping your
product. No warranty service will be provided without an RMA number. You are
responsible for all shipping and handling charges on returned items. You bear the risk of
loss during shipment. We therefore strongly recommend that you fully insure your return
shipment against loss or damage and that you use a carrier that can provide you with
proof of delivery for your protection.
(g) Limitation of Liability
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND
EXCLUSIVE REMEDIES AND OUR ENTIRE OBLIGATION AND LIABILITY
FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY WILL
UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY
YOU FOR THE DEFECTIVE PRODUCT OR SERVICE THAT YOU HAVE
PURCHASED THROUGH THE SITE, NOR WILL WE UNDER ANY
CIRCUMSTANCES BE LIABLE FOR ANY LOSS OF PRODUCTION, WORK,
DATA, USE, BUSINESS, GOODWILL, REPUTATION, REVENUE OR PROFIT,
ANY DIMINUTION IN VALUE, COSTS OF REPLACEMENT GOODS OR
SERVICES, OR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR
PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
(h) What can you do in case of a dispute with us?
The informal dispute resolution procedure detailed in Section 12 is
available to you if you believe that we have not performed our obligations under this
limited warranty or these Terms.
7. Goods Not for Resale or Export. You agree to comply with all applicable laws
and regulations of the various states and of the United States including all Export Regulations, as
defined below. You represent and warrant that you are buying products or services from the Site
for your own personal or household use only, and not for resale or export. Products and services
purchased from the Site may be controlled for export purposes by export regulations, including
but not limited to, the Export Control Reform Act of 2018 (ECRA) (Title XVII, Subtitle B of
Pub. L. No. 115-232), the Export Administration Regulations (15 C.F.R. 768-799) for which
ECRA is permanent statutory authority, the International Traffic in Arms Regulations (22 C.F.R.
120-128 and 130) and their successor and supplemental regulations.
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8. Intellectual Property Use and Ownership. You acknowledge and agree that:
(a) All uses on this Site of the terms "sell," "sale," "resell," "resale,"
"purchase," "price" and the like mean the purchase or sale of a license. Each product and
service marketed on this Site is made available solely for license, not sale, to you and
other prospective customers under the terms, conditions, and restrictions of the license
agreement posted with the display or description of that specific product or service.
(b) You will comply with all terms and conditions of the specific license
agreement for any product or service you obtain through this Site, including, but not
limited to, all confidentiality obligations and restrictions on resale, use, reverse
engineering, copying, making, modifying, improving, sublicensing and transfer of those
licensed products and services.
(c) You will not cause, induce or permit others; noncompliance with the terms
and conditions of any of these product and service license agreements.
(d) LE DIPLOMATE INC. and its licensor(s) are and will remain the sole and
exclusive owners of all intellectual property rights in and to each product and service
made available on this Site and any related specifications, instructions, documentation or
other materials, including, but not limited to, all related copyrights, patents, and
trademarks and other intellectual property rights, subject only to the limited license
granted under the product license agreement. You do not and will not have
or acquire any ownership of these intellectual property rights in or to the products or
services made available through this Site, or of any intellectual property rights relating to
those products or services.
9. Privacy. We respect your privacy and are committed to protecting it. Our Privacy
Policy, http://www.lediplomateofficial.com/privacypolicy, insert link governs the processing of all personal
data collected from you in connection with your purchase of products or services through the
Site.
10. Force Majeure. We will not be liable or responsible to you, nor be deemed to have
defaulted or breached these Terms, for any failure or delay in our performance under these
Terms when and to the extent such failure or delay is caused by or results from acts or
circumstances beyond our reasonable control, including, without limitation, acts of God, flood,
fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is
declared or not), terrorist threats or acts, riot or other civil unrest, national emergency,
revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not
relating to our workforce), or restraints or delays affecting carriers or inability or delay in
obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown
or power outage.
11. Governing Law and Jurisdiction. All matters arising out of or relating to these
Terms are governed by and construed in accordance with the internal laws of the State of NEW
YORK without giving effect to any choice or conflict of law provision or rule (whether of the
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State of NEW YORK or any other jurisdiction) that would cause the application of the laws of
any jurisdiction other than those of the State of NEW YORK.
12. Dispute Resolution and Binding Arbitration.
(a) YOU AND LE DIPLOMATE INC. ARE AGREEING TO GIVE UP
ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, OR
TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION
WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE
IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE
LIMITED IN ARBITRATION.
ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN
CONTRACT, TORT OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT
OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION,
COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE
CLAIMS) BETWEEN YOU AND US ARISING FROM OR RELATING IN ANY
WAY TO YOUR PURCHASE OF PRODUCTS OR SERVICES THROUGH THE
SITE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING
ARBITRATION.
(b) The arbitration will be administered by the American Arbitration
Association ("AAA") in accordance with the Consumer Arbitration Rules (the "AAA
Rules") then in effect, except as modified by this Section 12 . (The AAA Rules are
available at adr.org or by calling the AAA at 1-800-778-7879.) The Federal Arbitration
Act will govern the interpretation and enforcement of this section.
The arbitrator will have exclusive authority to resolve any dispute relating
to arbitrability and/or enforceability of this arbitration provision, including any
unconscionability challenge or any other challenge that the arbitration provision or the
Agreement is void, voidable or otherwise invalid. The arbitrator will be empowered to
grant whatever relief would be available in court under law or in equity. Any award of
the arbitrator(s) will be final and binding on each of the parties and may be entered as a
judgment in any court of competent jurisdiction.
(c) You agree to an arbitration on an individual basis. In any dispute,
NEITHER YOU NOR LE DIPLOMATE INC. WILL BE ENTITLED TO JOIN OR
CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS IN COURT
OR IN ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A
CLASS REPRESENTATIVE, CLASS MEMBER OR IN A PRIVATE ATTORNEY
GENERAL CAPACITY. The arbitral tribunal may not consolidate more than one
person's claims, and may not otherwise preside over any form of a representative or class
proceeding. The arbitral tribunal has no power to consider the enforceability of this class
arbitration waiver and any challenge to the class arbitration waiver may only be raised in
a court of competent jurisdiction.
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If any provision of this arbitration agreement is found unenforceable, the
unenforceable provision will be severed and the remaining arbitration terms will be
enforced.
13. Assignment. You will not assign any of your rights or delegate any of your
obligations under these Terms without our prior written consent. Any purported assignment or
delegation in violation of this Section 13 is null and void. No assignment or delegation relieves
you of any of your obligations under these Terms.
14. No Waivers. The failure by us to enforce any right or provision of these Terms
will not constitute a waiver of future enforcement of that right or provision. The waiver of any
right or provision will be effective only if in writing and signed by a duly authorized
representative of LE DIPLOMATE INC.
15. No Third Party Beneficiaries. These Terms do not and are not intended to confer
any rights or remedies upon any person other than you.
16. Notices.
(a) To You. We may provide any notice to you under these Terms by: (i)
sending a message to the email address you provide or (ii) by posting to the Site. Notices
sent by email will be effective when we send the email and notices we provide by posting
will be effective upon posting. It is your responsibility to keep your email address
current.
(b) To Us. To give us notice under these Terms, you must contact us as
follows: by personal delivery, overnight courier or registered or certified mail to LE
DIPLOMATE INC., 66 White Street – Suite 501, New York, NY 10013. We may update
the facsimile number or address for notices to us by posting a notice on the Site. Notices
provided by personal delivery will be effective immediately. Notices provided by
facsimile transmission or overnight courier will be effective one business day after they
are sent. Notices provided by registered or certified mail will be effective three business
days after they are sent.
17. Severability. If any provision of these Terms is invalid, illegal, void or
unenforceable, then that provision will be deemed severed from these Terms and will not affect
the validity or enforceability of the remaining provisions of these Terms.
18. Entire Agreement. Our order confirmation, these Terms, our Website Terms of
Use. our Privacy Policy, and the Privacy Policy for California residents will be deemed the final
and integrated agreement between you and us on the matters contained in these Terms.